Return & Refund Policy

Right of Withdrawal (EU Customers Only)

You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day you or a third party designated by you (who is not the carrier) received the goods.

To exercise your right of withdrawal, please notify us with a clear statement (e.g., via email) to:

SVNT
Email: info@svntofficial.com

Sending your notice before the 14-day deadline is sufficient to meet the withdrawal deadline.

Consequences of Withdrawal

If you withdraw from this contract, we will refund all payments received from you – including delivery costs (except any additional fees if you chose a shipping method other than our standard free delivery).
Refunds will be issued using the same payment method you used during purchase, unless expressly agreed otherwise.

We may withhold the refund until we have received the returned goods or you provide proof of return – whichever occurs first.

Return Shipping

You must return the items within 14 days of notifying us of your withdrawal.

Please note: The buyer is responsible for the cost of return shipping.

The return address will be provided via email after you contact us.

Return Policy (General)

At SVNT, we aim for quality and customer satisfaction. If something’s not right, we’re here to help. 

Return Conditions

  • You can return your item within 14 days of delivery.

  • Items must be unworn, unwashed, and in original condition, including tags and packaging.

  • Please email us at info@svntofficial.com before sending anything back.

Return Shipping

  • Customers are responsible for return shipping costs.

  • Once we receive and inspect the returned item, we’ll issue your refund within 14 business days.

  • Refunds are made using the same method of payment used at checkout.

Need help?

If you have questions about returns or the status of your refund, feel free to contact us at info@svntofficial.com.

SVNT
Timeless. Minimal. Distinct.